Last Updated: 1 January 2026

Round32 Terms & Conditions — Clear, in Plain English

This page contains all the rules and guidelines for using the round32 platform, written in plain language. You can read them at any time — before or after becoming a member.

Fully in English Transparent Policies Regular Updates Member-Friendly
On This Page
1.Introduction & General Terms
2.Account Registration
3.Deposits & Withdrawals
4.Betting Rules
5.Bonuses & Promotions
6.Prohibited Activities
7.Account Suspension & Closure
8.Responsible Gaming

What Sets Our Terms & Conditions Apart

Round32 believes that reading our Terms & Conditions won't confuse you — it will only give you greater confidence in the platform.

Written entirely in Bengali

Our Terms & Conditions are not buried in fine print. They are written in plain language so every member understands exactly what they are agreeing to.

No Hidden Terms

There are no hidden fine-print conditions at round32. Bonus withdrawal rules, wagering requirements — everything is stated clearly and upfront.

Regular Updates

We update our Terms when laws or circumstances change, and notify members in advance. There are no surprise changes.

Member Rights Protected

Our Terms & Conditions don't just cover our rights — member rights and protections are given equal importance.

Support Always at Your Side

If any term is unclear, feel free to ask our customer support team in Bengali. Our 24/7 support team is ready to answer your questions.

Our Commitment to Responsibility

Our Terms & Conditions put responsible gaming at the center. We are committed to ensuring every member has a safe and enjoyable experience.

Important Notice: Before reading these Terms & Conditions, please be aware — using the round32 platform means you agree to them. We recommend reading through everything carefully before registering.

1 Introduction & General Terms

Round32 (hereinafter referred to as "we", "the platform", or "the company") is an online gaming and betting platform serving users in Bangladesh. These Terms and Conditions (hereinafter "Terms") constitute a legally binding agreement between you and round32.

Age Requirement: The round32 platform is strictly for users aged 18 (eighteen) or older. Registration by minors is completely prohibited.

These Terms & Conditions apply to:

  • Use of the round32 website and mobile application
  • For Participation in Any Game, Bet, or Lottery
  • For Deposits, Withdrawals, and Other Financial Transactions
  • Participation in bonuses, promotions, and rewards programs

By using the platform, you confirm that you have read, understood, and agreed to abide by these Terms & Conditions.

2 Account Registration

2.1 Registration Eligibility

To register with round32, you must:

  • Must be at least 18 years of age
  • A valid Bangladeshi mobile number is required
  • Only one account may be opened per person (multiple accounts are prohibited)
  • Accurate and truthful information must be provided

2.2 Account Information

All information you provide at registration must be accurate and your own. If an account is created using false information, we reserve the right to close it and forfeit the balance at any time.

Keep your password confidential and do not allow anyone else to access your account. If you suspect any unauthorised access, contact us immediately.

2.3 Identity Verification (KYC)

Round32 may verify your identity at any time, particularly before processing large withdrawals. Required documents:

  • National ID Card (NID)
  • Mobile Number Verification
  • Payment Method Verification

3 Deposits & Withdrawals

3.1 Deposit Rules

Payment MethodsMinimumMaximum (Per Day)Processing Time
BKash৳100৳50,000Instant
Nagad৳100৳50,000Instant
Rocket৳200৳30,000Instant

All deposits must be made from your own account. Deposits through third parties are strictly prohibited.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 7 to 30 minutes of submitting a request.

Please note: To withdraw a bonus balance, the relevant wagering requirements must be fulfilled. Full details are available in the Bonus section.

Round32 may delay or suspend a withdrawal under the following circumstances:

  • If Identity Verification Is Not Completed
  • If unusual betting patterns are detected
  • While an Account Investigation Is Ongoing

4 Betting Rules

4.1 General Betting Rules

The following rules apply when placing bets on round32:

  • Minimum Bet: ৳10 (may vary by game)
  • Maximum Bet: Determined by account level and game type
  • Once a bet is confirmed, it cannot be cancelled
  • If a bet is cancelled due to a technical issue, the stake will be refunded

4.2 Sports Betting

Additional rules apply to Sports Betting. If a match is cancelled, the bet will be voided and the stake refunded. Should a match result be changed for any reason, the official result will be considered final.

4.3 Live Betting

In Live Betting, markets may close at any time. Bet requests received after a market closes may not be accepted.

5 Bonuses & Promotions

5.1 General Bonus Terms

The following general terms apply to all bonus and promotion offers on round32:

  • Each member is eligible to receive each offer once only
  • Bonuses cannot be transferred to another account
  • Round32 reserves the right to modify or cancel any bonus offer at any time
  • Detected bonus abuse will result in the bonus being cancelled

5.2 Wagering Requirements

Withdrawing from a bonus requires the associated wagering requirements to be met. The wagering conditions are clearly stated on each bonus page.

Example: A ×5 wagering requirement on a ৳1,000 bonus means you must place a total of ৳5,000 in bets before withdrawing the bonus.

5.3 Welcome Bonus

New members will receive a welcome bonus on their first deposit. The welcome bonus applies once only, on the first deposit. The bonus is valid for 30 days from the date of registration.

6 Prohibited Activities

The following activities are strictly prohibited on the round32 platform:

Multiple Accounts
No individual may register more than one account.
Bonus Abuse
Using any strategy to circumvent bonus terms and conditions is strictly prohibited.
Fraud
False information, forged identity documents, or fraudulent activity.
Money Laundering
Using the platform to launder money.
Third-Party Accounts
Placing bets on another person's account, or having someone else bet on yours.
Hacking Attempts
Any attempt to breach or compromise platform security.
Involvement in prohibited activities will result in account closure, possible balance forfeiture, and legal action where necessary.

7 Account Suspension & Closure

7.1 Closure by round32

Round32 may close an account under the following circumstances:

  • In Cases of Terms Violation
  • In cases of providing false information
  • If identity verification is not completed or is refused
  • In Cases of Unusual or Suspicious Activity

7.2 Closed by Member

You may close your account at any time by contacting our support team. Please withdraw your balance before closing your account. To reactivate a closed account, contact support.

8 Responsible Gaming

Round32 is deeply committed to responsible gaming. We want our members to play for entertainment, not to fall into financial hardship.

Please note: Gaming is a form of entertainment. If you feel that gaming is having a negative impact on your life, please Responsible Play View the page.

We offer the following benefits:

  • Option to set your own deposit limits
  • Self-Exclusion (Temporary or Permanent Account Suspension)
  • Cooling-Off Period (a temporary break from gaming)
  • Reality Check Reminder

9 Privacy & Security

Protecting your personal information is one of our top priorities. We never sell your data to third parties. For more details, please refer to our Privacy Policy Read.

We collect:

  • Information provided at registration (name, mobile number)
  • Transaction History
  • Platform usage data (game history, login times)

This information is used solely for service delivery, security assurance, and fulfilling legal obligations.

10 Dispute Resolution

If you have a dispute or complaint, please contact our customer support first. We aim to respond within 72 hours.

Dispute Resolution Steps:

  1. Write to us in detail at the support email
  2. Attach evidence or screenshots of the issue
  3. Our team will review and notify you of the decision
  4. You have the right to appeal if you are not satisfied with a decision
round32's decision shall be considered final and binding until the appeals process has been completed.

11 Changes to Terms & Conditions

Round32 may update these Terms & Conditions at any time. For significant changes, members will be notified at least 7 days in advance.

Continued use of the platform after updated Terms take effect will be considered acceptance of the new Terms.

12 Contact

If you have any questions about our Terms & Conditions, please contact us:

support@round32.net
Monday–Sunday, 6:00 AM – 12:00 AM (Bangladesh Time)
Live Chat: Available when logged in to the platform

Frequently Asked Questions About the Terms

Different individuals living in the same household may open separate accounts, provided each account is registered with a unique mobile number and ID. Operating multiple accounts from the same device may trigger a fraud review.

Your real balance (deposited funds) can be withdrawn at any time. However, bonus balances and winnings derived from bonuses are subject to wagering requirements before withdrawal. The bonus portion will remain frozen until those conditions are met.

If you close your account yourself, your full real balance will be refunded. If round32 closes your account due to a terms violation, any bonus balance will be forfeited; the refund of your real balance will be determined following an investigation.

round32 publishes its Terms & Conditions primarily in Bengali for its Bangladeshi members. The Bengali version is considered authoritative, and in the event of any dispute, the Bengali version shall prevail.

Trusted & Transparent

Read the Terms? Now join the round32 family

With transparent rules, secure payments, and 24/7 Bengali-language support, round32 is always by your side.

Free Registration
No Hidden Charges
Instant Bonus
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